Frequently Asked Questions

Vehicle Handoff

How do I pick-up/drop-off a vehicle?

You can collect the vehicle either directly from the owner us. Factor in additional time for walkthroughs, operational guidance, form signing, and damage inspections during both pick-up and drop-off. Be sure to plan accordingly! Allocate 30-60 minutes for the pickup process and 45 minutes for the drop-off. Don't forget to go through the renter departure and return checklist with the owner, as it serves as crucial documentation for both renters and owners in the event of claims.

What time do I pick-up/drop-off a vehicle?

When towing the camper, typically, pickups occur in the morning, and drop-offs take place in the evening.

For setting up and dropping off, usually happens after the regular check-in hours for the park you're staying at. Nevertheless, our flexibility allows us to accommodate your specific requirements.

Trailer Related Questions

How do hookups work?

Answer coming soon.

How do the electrical systems work?

Answer coming soon.

How many people can this RV sleep?

Answer coming soon.

How does the generator work?

Answer coming soon.

Do we need to use the dump station?

Answer coming soon.

What is the vehicle height and weight?

Answer coming soon.

Do I need to fill up the propane tanks?

Answer coming soon.

Are there any driving tips?

Answer coming soon.

How many miles are included in the base RV rental fee?

Answer coming soon.

Booking Questions

What is the cancellation policy?

Answer coming soon.

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Is there a minimum rental period?

Answer coming soon.

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How long does it take for an owner to respond?

Answer coming soon.

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How do I rent?

Answer coming soon.

Can I extend my trip?

Answer coming soon.

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Do you offer one way RV rentals?

Answer coming soon.

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Do I need a special license to drive an RV?

Answer coming soon.

Are international travelers allowed to rent on Outdoorsy?

Answer coming soon.

Charges Questions

Can I be charged for damage, cleaning or other expenses after my stay?

Answer coming soon.

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What are mileage and generator fees?

Answer coming soon.

How do refunds work?

Answer coming soon.

Miscellaneous Questions

Are there any restrictions on pets?

Answer coming soon.

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Konen Kampers, LLC

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